TERMS & CONDITIONS
DBA Solar Exit Group
Effective Date: April 1, 2026
1. Company Information
Solar Exit Group (“Company,” “we,” “us,” or “our”) operates under a registered “Doing Business As” (dBA) in the State of Utah.
Contact Information:
Email: info@solarexitgrp.com
Phone: 833-765-2711
2. Description of Services
Solar Exit Group provides consulting, administrative assistance, and advocacy support for consumers seeking to cancel, terminate, or resolve issues related to residential or commercial solar agreements.
Our services may include:
Reviewing solar contracts and related documents
Identifying potential misrepresentation or compliance concerns
Assisting with cancellation requests and documentation
Communicating with solar providers on behalf of the client (with authorization)
Providing guidance on dispute resolution options
Important:
We are not a law firm and do not provide legal advice or representation.
3. No Guarantee of Outcome
While we work diligently to assist clients, results are not guaranteed.
Outcomes depend on:
The original contract terms
Timing of the request
Solar company policies
Third-party decisions beyond our control
By purchasing our services, you acknowledge that:
Cancellation is not guaranteed
Resolution timelines may vary
4. Client Responsibilities
You agree to:
Provide accurate, complete, and truthful information
Submit all requested documents in a timely manner
Respond promptly to communication requests
Authorize us to act on your behalf when required
Failure to meet these responsibilities may impact results and timelines.
5. Authorization to Act
By engaging our services, you grant Solar Exit Group limited authorization to:
Communicate with solar providers, lenders, and related parties
Submit documentation on your behalf
Represent your stated position in cancellation or dispute communications
This authorization does not extend to legal representation.
6. Fees & Payment Terms
All fees are disclosed prior to purchase and must be agreed to before services begin.
Payments are processed securely via third-party providers (including Stripe)
By submitting payment, you authorize the charge in full
Services begin once payment is successfully processed
No subscription billing will occur unless explicitly stated and agreed upon.
7. Refund Policy
Due to the nature of consulting and administrative services:
All sales are final once work has commenced
Refunds are not provided based on outcome
However, refunds may be considered under the following conditions:
Duplicate payment
Billing error
Service not initiated within a reasonable timeframe
All refund requests must be submitted in writing to:
8. Chargeback & Dispute Policy
By purchasing our services, you agree to contact Solar Exit Group before initiating any chargeback or dispute.
Filing a chargeback without first attempting resolution may be considered a violation of these terms.
We reserve the right to provide all documentation, communications, and signed agreements to payment processors in response to disputes.
9. Timeline & Delivery
Service timelines vary depending on case complexity and third-party responsiveness.
Typical engagement includes:
Initial review phase
Action/communication phase
Follow-up and escalation (if applicable)
We do not guarantee completion within a specific timeframe.
10. Third-Party Relationships
Solar Exit Group is independent and not affiliated with:
Solar installation companies
Lenders or financing providers
Utility companies
We act solely in the interest of the client.
11. Limitation of Liability
To the fullest extent permitted by law, Solar Exit Group shall not be liable for:
Decisions made by third parties
Financial losses related to solar agreements
Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for services.
12. Compliance with Laws
Clients are responsible for ensuring that their actions comply with applicable laws and contractual obligations.
Solar Exit Group does not encourage or facilitate unlawful contract termination.
13. Privacy Policy
All client information is handled confidentially and used solely for the purpose of delivering services.
We do not sell or share personal information with third parties except as necessary to perform services or comply with legal obligations.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Utah.
15. Modifications
We reserve the right to update these Terms at any time. Updates will be posted with a revised effective date.
16. Acceptance of Terms
By purchasing or using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.